Your Privacy Matters To Us.
This Privacy Policy explains how Paw Relocate collects, uses, protects, and manages information provided by our customers when using our dog relocation services and website.
At Paw Relocate, we understand that trust is an important part of every dog relocation journey. We are committed to handling customer information responsibly and using personal information only for legitimate business, communication, service, and legal purposes.
Information We Collect
When you contact Paw Relocate, request a quote, make a booking, or use our services, we may collect information necessary to provide and coordinate your dog's relocation.
- Customer name and contact information
- Phone number and email address
- Pickup and delivery information
- Dog name, breed, age, size, and travel details
- Travel and relocation requirements
- Information provided during customer communications
How We Use Your Information
Information provided to Paw Relocate may be used to arrange, coordinate, manage, and communicate with you about your dog's relocation.
We may also use information to respond to inquiries, prepare quotations, process bookings, coordinate logistics, provide updates, improve our services, and meet applicable legal or administrative requirements.
Dog Relocation Information
Because Paw Relocate specializes in dog relocation, certain information about your dog may be required to coordinate transportation safely and appropriately.
Information such as your dog's travel requirements, identification details, veterinary documentation, transportation needs, and destination information may be collected when necessary for the relocation service.
Information Sharing
Paw Relocate does not use customer information for purposes unrelated to providing or supporting our services.
When necessary to complete a relocation, relevant information may be shared with service providers, transportation partners, veterinary professionals, airports, authorities, or other parties involved in coordinating the journey.
We seek to limit information shared to what is reasonably necessary for the applicable service or legal requirement.
Payment Information
Payment information may be processed through third-party payment providers or financial institutions used to complete transactions.
Customers should review the privacy policies and terms of the applicable payment provider for information regarding how payment data is handled by that provider.
Website Communications
If you submit information through our website, contact forms, email, telephone, or other communication channels, we may retain that information so that we can respond to your inquiry and provide requested services.
We may also retain relevant communications for customer service, recordkeeping, dispute resolution, and legitimate business purposes.
Cookies & Website Technology
Our website may use cookies or similar technologies to support website functionality, security, performance, and user experience.
Depending on the website configuration and technologies in use, certain information such as browser type, device information, general website activity, or technical data may be collected automatically.
Information Security
Paw Relocate takes reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.
Information Retention
We may retain customer information for as long as reasonably necessary to provide services, maintain business records, comply with applicable legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include requesting access to certain personal information, requesting correction of inaccurate information, or asking questions about how your information is used.
Requests can be directed to Paw Relocate using the contact information provided on our website.
Third-Party Websites
Our website or communications may contain links to websites or services operated by third parties. Paw Relocate is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage customers to review the privacy policies of third-party websites before submitting personal information.
Changes To This Privacy Policy
Paw Relocate may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
When changes are made, the updated version will be published on this page with the revised effective or update date.
Questions About Your Privacy?
If you have questions about this Privacy Policy or how Paw Relocate handles information, please contact our team.
Contact Paw Relocate