Company Policies | Paw Relocate<\/title>\r\n\r\n <style>\r\n\r\n * {\r\n margin: 0;\r\n padding: 0;\r\n box-sizing: border-box;\r\n }\r\n\r\n body {\r\n font-family: Arial, Helvetica, sans-serif;\r\n background: #ffffff;\r\n color: #17283f;\r\n line-height: 1.8;\r\n }\r\n\r\n \/* =========================\r\n HERO\r\n ========================= *\/\r\n\r\n .policy-hero {\r\n min-height: 430px;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n text-align: center;\r\n padding: 80px 25px;\r\n\r\n background:\r\n radial-gradient(\r\n circle at 80% 20%,\r\n rgba(45, 190, 245, 0.18),\r\n transparent 30%\r\n ),\r\n linear-gradient(\r\n 135deg,\r\n #071c36 0%,\r\n #0c3156 60%,\r\n #0a456e 100%\r\n );\r\n\r\n position: relative;\r\n overflow: hidden;\r\n }\r\n\r\n .policy-hero::before {\r\n content: \"\ud83d\udc3e\";\r\n position: absolute;\r\n font-size: 280px;\r\n right: 5%;\r\n bottom: -80px;\r\n opacity: 0.035;\r\n transform: rotate(-15deg);\r\n }\r\n\r\n .policy-hero-content {\r\n position: relative;\r\n z-index: 2;\r\n max-width: 850px;\r\n }\r\n\r\n .policy-label {\r\n display: inline-block;\r\n color: #66d0ff;\r\n font-size: 13px;\r\n font-weight: 800;\r\n letter-spacing: 2px;\r\n text-transform: uppercase;\r\n margin-bottom: 18px;\r\n }\r\n\r\n .policy-hero h1 {\r\n color: #ffffff;\r\n font-size: clamp(45px, 7vw, 72px);\r\n line-height: 1.05;\r\n letter-spacing: -2px;\r\n margin-bottom: 22px;\r\n }\r\n\r\n .policy-hero h1 span {\r\n color: #45c5fa;\r\n }\r\n\r\n .policy-hero p {\r\n max-width: 720px;\r\n margin: auto;\r\n color: #d7e7f3;\r\n font-size: 19px;\r\n }\r\n\r\n\r\n \/* =========================\r\n INTRO\r\n ========================= *\/\r\n\r\n .policy-intro {\r\n max-width: 950px;\r\n margin: auto;\r\n padding: 85px 25px 45px;\r\n text-align: center;\r\n }\r\n\r\n .policy-intro h2 {\r\n color: #14253d;\r\n font-size: 42px;\r\n line-height: 1.2;\r\n margin-bottom: 20px;\r\n }\r\n\r\n .policy-intro h2 span {\r\n color: #18a8df;\r\n }\r\n\r\n .policy-intro p {\r\n color: #647587;\r\n font-size: 17px;\r\n max-width: 780px;\r\n margin: auto;\r\n }\r\n\r\n\r\n \/* =========================\r\n POLICY CONTENT\r\n ========================= *\/\r\n\r\n .policy-container {\r\n max-width: 1000px;\r\n margin: auto;\r\n padding: 30px 25px 90px;\r\n }\r\n\r\n .policy-list {\r\n display: flex;\r\n flex-direction: column;\r\n gap: 25px;\r\n }\r\n\r\n .policy-card {\r\n background: #f7fafc;\r\n border-left: 4px solid #28b5ed;\r\n padding: 32px 35px;\r\n border-radius: 0 12px 12px 0;\r\n\r\n transition:\r\n transform 0.3s ease,\r\n box-shadow 0.3s ease;\r\n }\r\n\r\n .policy-card:hover {\r\n transform: translateY(-3px);\r\n box-shadow:\r\n 0 15px 35px rgba(20, 50, 80, 0.08);\r\n }\r\n\r\n .policy-number {\r\n display: inline-block;\r\n color: #22aee2;\r\n font-size: 13px;\r\n font-weight: 800;\r\n letter-spacing: 1px;\r\n margin-bottom: 8px;\r\n }\r\n\r\n .policy-card h3 {\r\n color: #14253d;\r\n font-size: 22px;\r\n margin-bottom: 12px;\r\n }\r\n\r\n .policy-card p {\r\n color: #607286;\r\n font-size: 16px;\r\n margin-bottom: 12px;\r\n }\r\n\r\n .policy-card p:last-child {\r\n margin-bottom: 0;\r\n }\r\n\r\n .policy-card ul {\r\n margin: 15px 0 0 20px;\r\n color: #607286;\r\n }\r\n\r\n .policy-card li {\r\n margin-bottom: 7px;\r\n }\r\n\r\n\r\n \/* =========================\r\n HIGHLIGHT BOX\r\n ========================= *\/\r\n\r\n .policy-highlight {\r\n margin: 60px 0;\r\n padding: 45px 35px;\r\n border-radius: 16px;\r\n\r\n background:\r\n linear-gradient(\r\n 135deg,\r\n #09213d,\r\n #0d4269\r\n );\r\n\r\n color: #ffffff;\r\n text-align: center;\r\n }\r\n\r\n .policy-highlight h2 {\r\n font-size: 34px;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .policy-highlight h2 span {\r\n color: #51c8fa;\r\n }\r\n\r\n .policy-highlight p {\r\n max-width: 750px;\r\n margin: auto;\r\n color: #d5e5ef;\r\n }\r\n\r\n\r\n \/* =========================\r\n CUSTOMER RESPONSIBILITY\r\n ========================= *\/\r\n\r\n .responsibility-section {\r\n background: #f6f9fb;\r\n padding: 80px 25px;\r\n }\r\n\r\n .responsibility-container {\r\n max-width: 1000px;\r\n margin: auto;\r\n }\r\n\r\n .responsibility-container h2 {\r\n text-align: center;\r\n color: #14253d;\r\n font-size: 40px;\r\n margin-bottom: 18px;\r\n }\r\n\r\n .responsibility-container h2 span {\r\n color: #18a9df;\r\n }\r\n\r\n .responsibility-intro {\r\n max-width: 750px;\r\n margin: 0 auto 45px;\r\n text-align: center;\r\n color: #647587;\r\n }\r\n\r\n .responsibility-grid {\r\n display: grid;\r\n grid-template-columns: repeat(3, 1fr);\r\n gap: 20px;\r\n }\r\n\r\n .responsibility-box {\r\n background: #ffffff;\r\n border: 1px solid #e3ebf1;\r\n border-radius: 12px;\r\n padding: 30px;\r\n }\r\n\r\n .responsibility-box .icon {\r\n font-size: 28px;\r\n margin-bottom: 12px;\r\n }\r\n\r\n .responsibility-box h3 {\r\n color: #17283f;\r\n margin-bottom: 10px;\r\n }\r\n\r\n .responsibility-box p {\r\n color: #647587;\r\n font-size: 15px;\r\n }\r\n\r\n\r\n \/* =========================\r\n CONTACT CTA\r\n ========================= *\/\r\n\r\n .policy-cta {\r\n padding: 85px 25px;\r\n background: #0a3155;\r\n text-align: center;\r\n color: #ffffff;\r\n }\r\n\r\n .policy-cta h2 {\r\n font-size: 42px;\r\n margin-bottom: 18px;\r\n }\r\n\r\n .policy-cta p {\r\n max-width: 700px;\r\n margin: 0 auto 30px;\r\n color: #d5e5ef;\r\n font-size: 17px;\r\n }\r\n\r\n .policy-button {\r\n display: inline-flex;\r\n align-items: center;\r\n justify-content: center;\r\n\r\n padding: 15px 30px;\r\n border-radius: 7px;\r\n\r\n background: #38baf2;\r\n color: #ffffff;\r\n\r\n text-decoration: none;\r\n font-weight: 700;\r\n\r\n transition: 0.3s ease;\r\n }\r\n\r\n .policy-button:hover {\r\n background: #1da6dd;\r\n transform: translateY(-3px);\r\n }\r\n\r\n\r\n \/* =========================\r\n FOOTNOTE\r\n ========================= *\/\r\n\r\n .policy-note {\r\n max-width: 900px;\r\n margin: auto;\r\n padding: 45px 25px 70px;\r\n text-align: center;\r\n }\r\n\r\n .policy-note p {\r\n color: #7a8998;\r\n font-size: 13px;\r\n line-height: 1.7;\r\n }\r\n\r\n\r\n \/* =========================\r\n MOBILE\r\n ========================= *\/\r\n\r\n @media (max-width: 800px) {\r\n\r\n .policy-intro h2,\r\n .responsibility-container h2,\r\n .policy-cta h2 {\r\n font-size: 32px;\r\n }\r\n\r\n .responsibility-grid {\r\n grid-template-columns: 1fr;\r\n }\r\n\r\n .policy-container {\r\n padding-left: 20px;\r\n padding-right: 20px;\r\n }\r\n\r\n .policy-card {\r\n padding: 27px 23px;\r\n }\r\n }\r\n\r\n\r\n @media (max-width: 500px) {\r\n\r\n .policy-hero {\r\n min-height: 390px;\r\n padding: 65px 20px;\r\n }\r\n\r\n .policy-hero h1 {\r\n font-size: 43px;\r\n }\r\n\r\n .policy-hero p {\r\n font-size: 16px;\r\n }\r\n\r\n .policy-intro {\r\n padding: 65px 20px 35px;\r\n }\r\n\r\n .policy-highlight {\r\n padding: 40px 22px;\r\n }\r\n\r\n .policy-highlight h2 {\r\n font-size: 28px;\r\n }\r\n\r\n .policy-cta {\r\n padding: 70px 20px;\r\n }\r\n }\r\n\r\n <\/style>\r\n<\/head>\r\n\r\n\r\n<body>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-hero\">\r\n\r\n <div class=\"policy-hero-content\">\r\n\r\n <div class=\"policy-label\">\r\n Paw Relocate Policies\r\n <\/div>\r\n\r\n <h1>\r\n Our Policies.\r\n <span>Your Protection.<\/span>\r\n <\/h1>\r\n\r\n <p>\r\n Clear policies help us provide a safe, organized and\r\n professional relocation experience for every dog and\r\n every family we serve.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-intro\">\r\n\r\n <h2>\r\n Professional Service Starts With\r\n <span>Clear Standards.<\/span>\r\n <\/h2>\r\n\r\n <p>\r\n Paw Relocate is committed to providing professional dog\r\n relocation services with careful planning, responsible\r\n communication and attention to detail. Our policies are\r\n designed to protect the well-being of dogs while providing\r\n our clients with a clear understanding of the relocation\r\n process.\r\n\r\n\r\n <\/p>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-container\">\r\n\r\n <div class=\"policy-list\">\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 01\r\n <\/div>\r\n\r\n <h3>\r\n Dog Safety & Well-Being\r\n <\/h3>\r\n\r\n <p>\r\n The safety and well-being of every dog entrusted to\r\n Paw Relocate is our highest operational priority.\r\n We approach every relocation with careful planning\r\n and responsible handling.\r\n <\/p>\r\n\r\n <p>\r\n Each journey should be evaluated according to the\r\n individual dog's circumstances, travel requirements,\r\n documentation and applicable transportation rules.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 02\r\n <\/div>\r\n\r\n <h3>\r\n Booking & Reservation Policy\r\n <\/h3>\r\n\r\n <p>\r\n Relocation services must be confirmed before travel\r\n arrangements are finalized. Customers are responsible\r\n for providing accurate information about their dog,\r\n travel dates, origin, destination and requested services.\r\n <\/p>\r\n\r\n <p>\r\n A booking may require confirmation of documentation,\r\n transportation requirements and other information\r\n necessary to coordinate the journey.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 03\r\n <\/div>\r\n\r\n <h3>\r\n Health & Veterinary Requirements\r\n <\/h3>\r\n\r\n <p>\r\n Customers are responsible for ensuring that their dog\r\n meets the applicable health and veterinary requirements\r\n for the intended journey.\r\n <\/p>\r\n\r\n <p>\r\n Depending on the destination, documentation may include\r\n veterinary records, health certificates, vaccinations,\r\n identification requirements, import permits or other\r\n official documentation.\r\n <\/p>\r\n\r\n <p>\r\n Requirements vary by destination and may change.\r\n Customers should verify current requirements with the\r\n appropriate authorities and veterinary professionals.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 04\r\n <\/div>\r\n\r\n <h3>\r\n Documentation & Customer Information\r\n <\/h3>\r\n\r\n <p>\r\n Accurate information is essential for a successful\r\n relocation. Customers must provide truthful and complete\r\n information relating to their dog and the planned journey.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Correct owner contact information<\/li>\r\n <li>Accurate dog identification information<\/li>\r\n <li>Correct origin and destination details<\/li>\r\n <li>Relevant veterinary documentation<\/li>\r\n <li>Any special travel requirements<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 05\r\n <\/div>\r\n\r\n <h3>\r\n Payment Policy\r\n <\/h3>\r\n\r\n <p>\r\n All applicable service charges, transportation costs,\r\n documentation costs and third-party expenses should be\r\n clearly communicated before the applicable service is\r\n confirmed.\r\n <\/p>\r\n\r\n <p>\r\n Payment requirements and schedules may vary depending\r\n on the type and complexity of the relocation. Customers\r\n should review the quotation and payment terms carefully\r\n before approving the service.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 06\r\n <\/div>\r\n\r\n <h3>\r\n Cancellation & Rescheduling\r\n <\/h3>\r\n\r\n <p>\r\n Customers should contact Paw Relocate as soon as possible\r\n if they need to cancel or change a relocation.\r\n <\/p>\r\n\r\n <p>\r\n Cancellation, rescheduling and refund conditions may\r\n depend on the timing of the request, services already\r\n arranged and non-refundable costs charged by airlines,\r\n transportation providers, government authorities or\r\n other third parties.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 07\r\n <\/div>\r\n\r\n <h3>\r\n Delays & Schedule Changes\r\n <\/h3>\r\n\r\n <p>\r\n Travel schedules can sometimes be affected by factors\r\n outside the control of Paw Relocate, including weather,\r\n airline operations, transportation disruptions,\r\n government requirements, border procedures or other\r\n unforeseen circumstances.\r\n <\/p>\r\n\r\n <p>\r\n When changes occur, we will make reasonable efforts to\r\n communicate relevant information to the customer and\r\n coordinate the next appropriate step.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 08\r\n <\/div>\r\n\r\n <h3>\r\n Customer Communication\r\n <\/h3>\r\n\r\n <p>\r\n Clear communication is an important part of our service.\r\n Customers are expected to provide accurate contact\r\n information and remain reasonably available throughout\r\n the relocation process.\r\n <\/p>\r\n\r\n <p>\r\n Paw Relocate aims to provide relevant updates when\r\n important changes or information become available.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 09\r\n <\/div>\r\n\r\n <h3>\r\n International Relocation\r\n <\/h3>\r\n\r\n <p>\r\n International dog relocation can involve regulations\r\n imposed by airlines, countries, ports of entry,\r\n government agencies and veterinary authorities.\r\n <\/p>\r\n\r\n <p>\r\n Customers are responsible for cooperating with\r\n documentation and compliance requirements. Paw Relocate\r\n may assist with coordination and planning, but official\r\n requirements remain subject to the relevant authorities.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 10\r\n <\/div>\r\n\r\n <h3>\r\n Quality & Professional Standards\r\n <\/h3>\r\n\r\n <p>\r\n Paw Relocate is committed to maintaining a high standard\r\n of professionalism throughout every relocation. We focus\r\n on careful preparation, responsible coordination,\r\n respectful communication and attention to the individual\r\n needs of each dog.\r\n <\/p>\r\n\r\n <p>\r\n Our objective is to provide a consistent, organized and\r\n high-quality experience from the initial consultation\r\n through the completion of the journey.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-highlight\">\r\n\r\n <h2>\r\n Your Dog Deserves\r\n <span>Professional Care.<\/span>\r\n <\/h2>\r\n\r\n <p>\r\n Our policies exist to create clear expectations,\r\n reduce avoidable problems and help us maintain the\r\n quality of service that Paw Relocate strives to provide.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"responsibility-section\">\r\n\r\n <div class=\"responsibility-container\">\r\n\r\n <h2>\r\n Working Together For A\r\n <span>Smooth Journey.<\/span>\r\n <\/h2>\r\n\r\n <p class=\"responsibility-intro\">\r\n A successful dog relocation requires cooperation between\r\n Paw Relocate and the dog's owner. Customers can help ensure\r\n a smooth journey by preparing information and documentation\r\n accurately and on time.\r\n <\/p>\r\n\r\n\r\n <div class=\"responsibility-grid\">\r\n\r\n\r\n <div class=\"responsibility-box\">\r\n\r\n <div class=\"icon\">\r\n \ud83d\udcc4\r\n <\/div>\r\n\r\n <h3>\r\n Provide Accurate Documents\r\n <\/h3>\r\n\r\n <p>\r\n Submit required information and documentation\r\n accurately and within the requested timeframe.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n <div class=\"responsibility-box\">\r\n\r\n <div class=\"icon\">\r\n \ud83d\udcde\r\n <\/div>\r\n\r\n <h3>\r\n Stay Reachable\r\n <\/h3>\r\n\r\n <p>\r\n Maintain accurate contact information and remain\r\n available when important decisions or updates\r\n require your attention.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n <div class=\"responsibility-box\">\r\n\r\n <div class=\"icon\">\r\n \ud83d\udc3e\r\n <\/div>\r\n\r\n <h3>\r\n Prepare Your Dog\r\n <\/h3>\r\n\r\n <p>\r\n Follow veterinary, travel and preparation instructions\r\n relevant to your dog's individual relocation.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-cta\">\r\n\r\n <h2>\r\n Have Questions About Our Policies?\r\n <\/h2>\r\n\r\n <p>\r\n Our team is available to discuss your dog's relocation,\r\n explain the applicable process and help you understand\r\n the requirements for your journey.\r\n <\/p>\r\n\r\n <a href=\"\/contact\" class=\"policy-button\">\r\n Contact Paw Relocate\r\n <\/a>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-note\">\r\n\r\n <p>\r\n <strong>Important:<\/strong>\r\n This page provides general information about Paw Relocate's\r\n operating policies and is not a substitute for a signed service\r\n agreement, applicable law, airline requirements, government\r\n regulations or destination-specific import requirements.\r\n Policies, fees and requirements may be updated when necessary.\r\n Customers should review the applicable terms provided for their\r\n specific relocation before confirming services.\r\n <\/p>\r\n\r\n<\/section>\r\n\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Company Policies | Paw Relocate Paw Relocate Policies Our Policies. Your Protection. Clear policies help us provide a safe, organized and professional relocation experience for every dog and every family we serve. Professional Service Starts With Clear Standards. Paw Relocate is committed to providing professional dog relocation services with careful planning, responsible communication and attention […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25"}],"version-history":[{"count":4,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":498,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions\/498"}],"wp:attachment":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n\r\n Company Policies | Paw Relocate<\/title>\r\n\r\n <style>\r\n\r\n * {\r\n margin: 0;\r\n padding: 0;\r\n box-sizing: border-box;\r\n }\r\n\r\n body {\r\n font-family: Arial, Helvetica, sans-serif;\r\n background: #ffffff;\r\n color: #17283f;\r\n line-height: 1.8;\r\n }\r\n\r\n \/* =========================\r\n HERO\r\n ========================= *\/\r\n\r\n .policy-hero {\r\n min-height: 430px;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n text-align: center;\r\n padding: 80px 25px;\r\n\r\n background:\r\n radial-gradient(\r\n circle at 80% 20%,\r\n rgba(45, 190, 245, 0.18),\r\n transparent 30%\r\n ),\r\n linear-gradient(\r\n 135deg,\r\n #071c36 0%,\r\n #0c3156 60%,\r\n #0a456e 100%\r\n );\r\n\r\n position: relative;\r\n overflow: hidden;\r\n }\r\n\r\n .policy-hero::before {\r\n content: \"\ud83d\udc3e\";\r\n position: absolute;\r\n font-size: 280px;\r\n right: 5%;\r\n bottom: -80px;\r\n opacity: 0.035;\r\n transform: rotate(-15deg);\r\n }\r\n\r\n .policy-hero-content {\r\n position: relative;\r\n z-index: 2;\r\n max-width: 850px;\r\n }\r\n\r\n .policy-label {\r\n display: inline-block;\r\n color: #66d0ff;\r\n font-size: 13px;\r\n font-weight: 800;\r\n letter-spacing: 2px;\r\n text-transform: uppercase;\r\n margin-bottom: 18px;\r\n }\r\n\r\n .policy-hero h1 {\r\n color: #ffffff;\r\n font-size: clamp(45px, 7vw, 72px);\r\n line-height: 1.05;\r\n letter-spacing: -2px;\r\n margin-bottom: 22px;\r\n }\r\n\r\n .policy-hero h1 span {\r\n color: #45c5fa;\r\n }\r\n\r\n .policy-hero p {\r\n max-width: 720px;\r\n margin: auto;\r\n color: #d7e7f3;\r\n font-size: 19px;\r\n }\r\n\r\n\r\n \/* =========================\r\n INTRO\r\n ========================= *\/\r\n\r\n .policy-intro {\r\n max-width: 950px;\r\n margin: auto;\r\n padding: 85px 25px 45px;\r\n text-align: center;\r\n }\r\n\r\n .policy-intro h2 {\r\n color: #14253d;\r\n font-size: 42px;\r\n line-height: 1.2;\r\n margin-bottom: 20px;\r\n }\r\n\r\n .policy-intro h2 span {\r\n color: #18a8df;\r\n }\r\n\r\n .policy-intro p {\r\n color: #647587;\r\n font-size: 17px;\r\n max-width: 780px;\r\n margin: auto;\r\n }\r\n\r\n\r\n \/* =========================\r\n POLICY CONTENT\r\n ========================= *\/\r\n\r\n .policy-container {\r\n max-width: 1000px;\r\n margin: auto;\r\n padding: 30px 25px 90px;\r\n }\r\n\r\n .policy-list {\r\n display: flex;\r\n flex-direction: column;\r\n gap: 25px;\r\n }\r\n\r\n .policy-card {\r\n background: #f7fafc;\r\n border-left: 4px solid #28b5ed;\r\n padding: 32px 35px;\r\n border-radius: 0 12px 12px 0;\r\n\r\n transition:\r\n transform 0.3s ease,\r\n box-shadow 0.3s ease;\r\n }\r\n\r\n .policy-card:hover {\r\n transform: translateY(-3px);\r\n box-shadow:\r\n 0 15px 35px rgba(20, 50, 80, 0.08);\r\n }\r\n\r\n .policy-number {\r\n display: inline-block;\r\n color: #22aee2;\r\n font-size: 13px;\r\n font-weight: 800;\r\n letter-spacing: 1px;\r\n margin-bottom: 8px;\r\n }\r\n\r\n .policy-card h3 {\r\n color: #14253d;\r\n font-size: 22px;\r\n margin-bottom: 12px;\r\n }\r\n\r\n .policy-card p {\r\n color: #607286;\r\n font-size: 16px;\r\n margin-bottom: 12px;\r\n }\r\n\r\n .policy-card p:last-child {\r\n margin-bottom: 0;\r\n }\r\n\r\n .policy-card ul {\r\n margin: 15px 0 0 20px;\r\n color: #607286;\r\n }\r\n\r\n .policy-card li {\r\n margin-bottom: 7px;\r\n }\r\n\r\n\r\n \/* =========================\r\n HIGHLIGHT BOX\r\n ========================= *\/\r\n\r\n .policy-highlight {\r\n margin: 60px 0;\r\n padding: 45px 35px;\r\n border-radius: 16px;\r\n\r\n background:\r\n linear-gradient(\r\n 135deg,\r\n #09213d,\r\n #0d4269\r\n );\r\n\r\n color: #ffffff;\r\n text-align: center;\r\n }\r\n\r\n .policy-highlight h2 {\r\n font-size: 34px;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .policy-highlight h2 span {\r\n color: #51c8fa;\r\n }\r\n\r\n .policy-highlight p {\r\n max-width: 750px;\r\n margin: auto;\r\n color: #d5e5ef;\r\n }\r\n\r\n\r\n \/* =========================\r\n CUSTOMER RESPONSIBILITY\r\n ========================= *\/\r\n\r\n .responsibility-section {\r\n background: #f6f9fb;\r\n padding: 80px 25px;\r\n }\r\n\r\n .responsibility-container {\r\n max-width: 1000px;\r\n margin: auto;\r\n }\r\n\r\n .responsibility-container h2 {\r\n text-align: center;\r\n color: #14253d;\r\n font-size: 40px;\r\n margin-bottom: 18px;\r\n }\r\n\r\n .responsibility-container h2 span {\r\n color: #18a9df;\r\n }\r\n\r\n .responsibility-intro {\r\n max-width: 750px;\r\n margin: 0 auto 45px;\r\n text-align: center;\r\n color: #647587;\r\n }\r\n\r\n .responsibility-grid {\r\n display: grid;\r\n grid-template-columns: repeat(3, 1fr);\r\n gap: 20px;\r\n }\r\n\r\n .responsibility-box {\r\n background: #ffffff;\r\n border: 1px solid #e3ebf1;\r\n border-radius: 12px;\r\n padding: 30px;\r\n }\r\n\r\n .responsibility-box .icon {\r\n font-size: 28px;\r\n margin-bottom: 12px;\r\n }\r\n\r\n .responsibility-box h3 {\r\n color: #17283f;\r\n margin-bottom: 10px;\r\n }\r\n\r\n .responsibility-box p {\r\n color: #647587;\r\n font-size: 15px;\r\n }\r\n\r\n\r\n \/* =========================\r\n CONTACT CTA\r\n ========================= *\/\r\n\r\n .policy-cta {\r\n padding: 85px 25px;\r\n background: #0a3155;\r\n text-align: center;\r\n color: #ffffff;\r\n }\r\n\r\n .policy-cta h2 {\r\n font-size: 42px;\r\n margin-bottom: 18px;\r\n }\r\n\r\n .policy-cta p {\r\n max-width: 700px;\r\n margin: 0 auto 30px;\r\n color: #d5e5ef;\r\n font-size: 17px;\r\n }\r\n\r\n .policy-button {\r\n display: inline-flex;\r\n align-items: center;\r\n justify-content: center;\r\n\r\n padding: 15px 30px;\r\n border-radius: 7px;\r\n\r\n background: #38baf2;\r\n color: #ffffff;\r\n\r\n text-decoration: none;\r\n font-weight: 700;\r\n\r\n transition: 0.3s ease;\r\n }\r\n\r\n .policy-button:hover {\r\n background: #1da6dd;\r\n transform: translateY(-3px);\r\n }\r\n\r\n\r\n \/* =========================\r\n FOOTNOTE\r\n ========================= *\/\r\n\r\n .policy-note {\r\n max-width: 900px;\r\n margin: auto;\r\n padding: 45px 25px 70px;\r\n text-align: center;\r\n }\r\n\r\n .policy-note p {\r\n color: #7a8998;\r\n font-size: 13px;\r\n line-height: 1.7;\r\n }\r\n\r\n\r\n \/* =========================\r\n MOBILE\r\n ========================= *\/\r\n\r\n @media (max-width: 800px) {\r\n\r\n .policy-intro h2,\r\n .responsibility-container h2,\r\n .policy-cta h2 {\r\n font-size: 32px;\r\n }\r\n\r\n .responsibility-grid {\r\n grid-template-columns: 1fr;\r\n }\r\n\r\n .policy-container {\r\n padding-left: 20px;\r\n padding-right: 20px;\r\n }\r\n\r\n .policy-card {\r\n padding: 27px 23px;\r\n }\r\n }\r\n\r\n\r\n @media (max-width: 500px) {\r\n\r\n .policy-hero {\r\n min-height: 390px;\r\n padding: 65px 20px;\r\n }\r\n\r\n .policy-hero h1 {\r\n font-size: 43px;\r\n }\r\n\r\n .policy-hero p {\r\n font-size: 16px;\r\n }\r\n\r\n .policy-intro {\r\n padding: 65px 20px 35px;\r\n }\r\n\r\n .policy-highlight {\r\n padding: 40px 22px;\r\n }\r\n\r\n .policy-highlight h2 {\r\n font-size: 28px;\r\n }\r\n\r\n .policy-cta {\r\n padding: 70px 20px;\r\n }\r\n }\r\n\r\n <\/style>\r\n<\/head>\r\n\r\n\r\n<body>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-hero\">\r\n\r\n <div class=\"policy-hero-content\">\r\n\r\n <div class=\"policy-label\">\r\n Paw Relocate Policies\r\n <\/div>\r\n\r\n <h1>\r\n Our Policies.\r\n <span>Your Protection.<\/span>\r\n <\/h1>\r\n\r\n <p>\r\n Clear policies help us provide a safe, organized and\r\n professional relocation experience for every dog and\r\n every family we serve.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-intro\">\r\n\r\n <h2>\r\n Professional Service Starts With\r\n <span>Clear Standards.<\/span>\r\n <\/h2>\r\n\r\n <p>\r\n Paw Relocate is committed to providing professional dog\r\n relocation services with careful planning, responsible\r\n communication and attention to detail. Our policies are\r\n designed to protect the well-being of dogs while providing\r\n our clients with a clear understanding of the relocation\r\n process.\r\n\r\n\r\n <\/p>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-container\">\r\n\r\n <div class=\"policy-list\">\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 01\r\n <\/div>\r\n\r\n <h3>\r\n Dog Safety & Well-Being\r\n <\/h3>\r\n\r\n <p>\r\n The safety and well-being of every dog entrusted to\r\n Paw Relocate is our highest operational priority.\r\n We approach every relocation with careful planning\r\n and responsible handling.\r\n <\/p>\r\n\r\n <p>\r\n Each journey should be evaluated according to the\r\n individual dog's circumstances, travel requirements,\r\n documentation and applicable transportation rules.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 02\r\n <\/div>\r\n\r\n <h3>\r\n Booking & Reservation Policy\r\n <\/h3>\r\n\r\n <p>\r\n Relocation services must be confirmed before travel\r\n arrangements are finalized. Customers are responsible\r\n for providing accurate information about their dog,\r\n travel dates, origin, destination and requested services.\r\n <\/p>\r\n\r\n <p>\r\n A booking may require confirmation of documentation,\r\n transportation requirements and other information\r\n necessary to coordinate the journey.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 03\r\n <\/div>\r\n\r\n <h3>\r\n Health & Veterinary Requirements\r\n <\/h3>\r\n\r\n <p>\r\n Customers are responsible for ensuring that their dog\r\n meets the applicable health and veterinary requirements\r\n for the intended journey.\r\n <\/p>\r\n\r\n <p>\r\n Depending on the destination, documentation may include\r\n veterinary records, health certificates, vaccinations,\r\n identification requirements, import permits or other\r\n official documentation.\r\n <\/p>\r\n\r\n <p>\r\n Requirements vary by destination and may change.\r\n Customers should verify current requirements with the\r\n appropriate authorities and veterinary professionals.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 04\r\n <\/div>\r\n\r\n <h3>\r\n Documentation & Customer Information\r\n <\/h3>\r\n\r\n <p>\r\n Accurate information is essential for a successful\r\n relocation. Customers must provide truthful and complete\r\n information relating to their dog and the planned journey.\r\n <\/p>\r\n\r\n <ul>\r\n <li>Correct owner contact information<\/li>\r\n <li>Accurate dog identification information<\/li>\r\n <li>Correct origin and destination details<\/li>\r\n <li>Relevant veterinary documentation<\/li>\r\n <li>Any special travel requirements<\/li>\r\n <\/ul>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 05\r\n <\/div>\r\n\r\n <h3>\r\n Payment Policy\r\n <\/h3>\r\n\r\n <p>\r\n All applicable service charges, transportation costs,\r\n documentation costs and third-party expenses should be\r\n clearly communicated before the applicable service is\r\n confirmed.\r\n <\/p>\r\n\r\n <p>\r\n Payment requirements and schedules may vary depending\r\n on the type and complexity of the relocation. Customers\r\n should review the quotation and payment terms carefully\r\n before approving the service.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 06\r\n <\/div>\r\n\r\n <h3>\r\n Cancellation & Rescheduling\r\n <\/h3>\r\n\r\n <p>\r\n Customers should contact Paw Relocate as soon as possible\r\n if they need to cancel or change a relocation.\r\n <\/p>\r\n\r\n <p>\r\n Cancellation, rescheduling and refund conditions may\r\n depend on the timing of the request, services already\r\n arranged and non-refundable costs charged by airlines,\r\n transportation providers, government authorities or\r\n other third parties.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 07\r\n <\/div>\r\n\r\n <h3>\r\n Delays & Schedule Changes\r\n <\/h3>\r\n\r\n <p>\r\n Travel schedules can sometimes be affected by factors\r\n outside the control of Paw Relocate, including weather,\r\n airline operations, transportation disruptions,\r\n government requirements, border procedures or other\r\n unforeseen circumstances.\r\n <\/p>\r\n\r\n <p>\r\n When changes occur, we will make reasonable efforts to\r\n communicate relevant information to the customer and\r\n coordinate the next appropriate step.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 08\r\n <\/div>\r\n\r\n <h3>\r\n Customer Communication\r\n <\/h3>\r\n\r\n <p>\r\n Clear communication is an important part of our service.\r\n Customers are expected to provide accurate contact\r\n information and remain reasonably available throughout\r\n the relocation process.\r\n <\/p>\r\n\r\n <p>\r\n Paw Relocate aims to provide relevant updates when\r\n important changes or information become available.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 09\r\n <\/div>\r\n\r\n <h3>\r\n International Relocation\r\n <\/h3>\r\n\r\n <p>\r\n International dog relocation can involve regulations\r\n imposed by airlines, countries, ports of entry,\r\n government agencies and veterinary authorities.\r\n <\/p>\r\n\r\n <p>\r\n Customers are responsible for cooperating with\r\n documentation and compliance requirements. Paw Relocate\r\n may assist with coordination and planning, but official\r\n requirements remain subject to the relevant authorities.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-card\">\r\n\r\n <div class=\"policy-number\">\r\n POLICY 10\r\n <\/div>\r\n\r\n <h3>\r\n Quality & Professional Standards\r\n <\/h3>\r\n\r\n <p>\r\n Paw Relocate is committed to maintaining a high standard\r\n of professionalism throughout every relocation. We focus\r\n on careful preparation, responsible coordination,\r\n respectful communication and attention to the individual\r\n needs of each dog.\r\n <\/p>\r\n\r\n <p>\r\n Our objective is to provide a consistent, organized and\r\n high-quality experience from the initial consultation\r\n through the completion of the journey.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n\r\n \r\n\r\n <div class=\"policy-highlight\">\r\n\r\n <h2>\r\n Your Dog Deserves\r\n <span>Professional Care.<\/span>\r\n <\/h2>\r\n\r\n <p>\r\n Our policies exist to create clear expectations,\r\n reduce avoidable problems and help us maintain the\r\n quality of service that Paw Relocate strives to provide.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"responsibility-section\">\r\n\r\n <div class=\"responsibility-container\">\r\n\r\n <h2>\r\n Working Together For A\r\n <span>Smooth Journey.<\/span>\r\n <\/h2>\r\n\r\n <p class=\"responsibility-intro\">\r\n A successful dog relocation requires cooperation between\r\n Paw Relocate and the dog's owner. Customers can help ensure\r\n a smooth journey by preparing information and documentation\r\n accurately and on time.\r\n <\/p>\r\n\r\n\r\n <div class=\"responsibility-grid\">\r\n\r\n\r\n <div class=\"responsibility-box\">\r\n\r\n <div class=\"icon\">\r\n \ud83d\udcc4\r\n <\/div>\r\n\r\n <h3>\r\n Provide Accurate Documents\r\n <\/h3>\r\n\r\n <p>\r\n Submit required information and documentation\r\n accurately and within the requested timeframe.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n <div class=\"responsibility-box\">\r\n\r\n <div class=\"icon\">\r\n \ud83d\udcde\r\n <\/div>\r\n\r\n <h3>\r\n Stay Reachable\r\n <\/h3>\r\n\r\n <p>\r\n Maintain accurate contact information and remain\r\n available when important decisions or updates\r\n require your attention.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n\r\n <div class=\"responsibility-box\">\r\n\r\n <div class=\"icon\">\r\n \ud83d\udc3e\r\n <\/div>\r\n\r\n <h3>\r\n Prepare Your Dog\r\n <\/h3>\r\n\r\n <p>\r\n Follow veterinary, travel and preparation instructions\r\n relevant to your dog's individual relocation.\r\n <\/p>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-cta\">\r\n\r\n <h2>\r\n Have Questions About Our Policies?\r\n <\/h2>\r\n\r\n <p>\r\n Our team is available to discuss your dog's relocation,\r\n explain the applicable process and help you understand\r\n the requirements for your journey.\r\n <\/p>\r\n\r\n <a href=\"\/contact\" class=\"policy-button\">\r\n Contact Paw Relocate\r\n <\/a>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n\r\n<section class=\"policy-note\">\r\n\r\n <p>\r\n <strong>Important:<\/strong>\r\n This page provides general information about Paw Relocate's\r\n operating policies and is not a substitute for a signed service\r\n agreement, applicable law, airline requirements, government\r\n regulations or destination-specific import requirements.\r\n Policies, fees and requirements may be updated when necessary.\r\n Customers should review the applicable terms provided for their\r\n specific relocation before confirming services.\r\n <\/p>\r\n\r\n<\/section>\r\n\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Company Policies | Paw Relocate Paw Relocate Policies Our Policies. Your Protection. Clear policies help us provide a safe, organized and professional relocation experience for every dog and every family we serve. Professional Service Starts With Clear Standards. Paw Relocate is committed to providing professional dog relocation services with careful planning, responsible communication and attention […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25"}],"version-history":[{"count":4,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":498,"href":"https:\/\/pawrelocate.com\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions\/498"}],"wp:attachment":[{"href":"https:\/\/pawrelocate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}